Data Grievance Redressal

If you have a question or a complaint about how Kizmit Designs handles your personal data, this page tells you who to contact and what happens next. This route exists under the Digital Personal Data Protection Act, 2023.

Our Grievance Officer

• Name: Jasbir Chakraborty
• Designation: Grievance Officer, Kizmit Designs
• Email: kizmitdesigns.in@gmail.com
• Phone: +91 98302 00098
• Post: 5/I B.T. Road, Mitra Bagan Road, near Saraswati Press, Dunlop, Kolkata, West Bengal 700056, India

What you can raise here

• A request to access the personal data we hold about you
• A request to correct or update anything inaccurate
• A request to erase your personal data
• A request to withdraw consent to marketing or to analytics and advertising cookies
• A concern that your data has been misused, shared without your consent, or kept longer than needed
• A request from a parent or guardian to remove a child's personal data

How to raise it

Email the address above with:

• The email address or phone number used on your order, so we can confirm who you are
• What you would like us to do

There is no charge for making a request or a complaint.

What happens next

• Within 48 hours — we acknowledge your request and tell you if we need anything else to identify you.
• Within 30 days — we resolve it and write back explaining what we did.
• If we cannot do something you asked for — for example, erasing an invoice we must keep for GST and income tax purposes — we will say so, explain why, and erase everything not covered by that obligation.

If you are not satisfied

If we do not resolve your complaint, or you are unhappy with our response, you may escalate it to the Data Protection Board of India, the authority established under the Digital Personal Data Protection Act, 2023.

Related

Our full Privacy Policy sets out what we collect, why, who we share it with, and how long we keep it.